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"The future of public services has to use
technology to give citizens choice, with personalised services
designed around their needs not the needs of the provider. Within
the public services we have to use technology to join up and share
services rather than duplicate them. It is a simple fact that we are
stronger and more effective when we work together than apart. It is
also self evident that we will only be able to deliver the full
benefits to customers that these new systems offer through using
technology to integrate the process of government at the centre. But
most of all we have to have the right people with the right
professional skills to plan, deliver and manage technology based
change."
Rt Hon Tony Blair MP
Transformational Government
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